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Meet The Team

Please feel free to contact us for any questions you may have surrounding Travel Plans.

Bethany Burrage

Bethany has joined Smarter Travel as an Admin Assistant to help assist the team with day-to-day business support. She is currently studying an Environmental Science degree with The Open University so has a particular interest in sustainability and how we can make transport more sustainable for the benefit of the planet. Bethany uses the bus as her mode of transport to work and enjoys this time to relax and listen to music or a podcast. She has also been grateful to receive a 4-week free bus pass from her local bus service through the KonectBus New Employee Saver Scheme.

Harry Richardson

Harry is a recent graduate from the University of Hull, where he studied a BA in Marketing. Whilst at university Harry was fortunate enough to undertake a year abroad in Kansas, USA as part of a scholarship to play rugby. Unfortunately, the year was cut short due to the outbreak of Covid-19.
Harry is an ambitious sportsman and loves his hobbies. Dabbling in a few different sports but mainly rugby union. ‘I really enjoy the comradery that rugby provides. Being faced with an obstacle and overcoming it with my teammates. (Most obstacles that are in the shape of an 18 stone prop!)’
Harry is eager to get involved with everything Smarter Travel has to offer, delivering quality content and reliable Travel Plans for local residents.

Eden Chau

Eden has joined the Smarter Travel team as a Marketing Travel Plan Co-ordinator to work alongside Harry, Charlotte and Heidi. She supports the team with the creation of Travel plans and primarily works on the marketing side of the team, having studied English Literature and Marketing at the University of East Anglia.
Outside of work, Eden is a keen volleyball player at her local club in Norwich and a gym goer. She is currently busy planning her hiking trip to Lake District with her friends to go in December. You can probably see her out taking walks with her friends, binging Marvel and watching F1 on the weekends.

Charlotte Casey

Charlotte has recently joined us as a Senior Marketing/Travel Plan Coordinator.
After many years of working in operations across the Greek Islands, Charlotte found herself being excited about all types of culture, the outdoors & sunsets as her favourite pastime.
Since returning to the UK, her skill set lead her into the management of promotional, event & marketing activities across the East of England, which is what lead her to her current marketing role within Smarter Travel.
Charlotte has seen how relevant sustainable travel is as well as the importance of travel planning and is really excited to be apart of the journey with team.

Heidi Pearson

Having come from a background in Marketing, Heidi is the Senior Marketing and Travel Plan Coordinator at Smarter Travel. She is enthusiastic about making Travel Plans exciting and engaging to residents and workplaces.
Outside of work, Heidi likes to practice what she preaches too by commuting daily on the train and has even made a group of ‘train friends’ to keep her company on the journey! One of Heidi’s greatest achievements to date is getting from London to Brighton by bicycle, on the hottest day of the year!

Raymond Long

Ray is the Associate at Smarter Travel Ltd and has a decades’ worth of experience in writing Travel Plans. In addition to this in the last few years, he has been regularly promoting, monitoring and managing both residential and workplace Travel Plans.
Outside of work, Ray is a keen cyclist and passionate about sustainable travel. He also practices what he preaches by cycling to work every day (come rain or shine) and recently purchased a hybrid car for those journeys necessary by car, which is quite a change after previously being a heavy car user. Therefore, Ray can offer valid advice to those considering a change in travel habits. He states “the best bit about travelling by bike is skipping past the traffic jams, no matter what the traffic or the weather, travel time is still less than 15 minutes!”.

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